Fly with Confidence: United Airlines Flight Cancellation Policy

United Airlines provides travel services in the best interest of the passengers. One can gather the complete travel information online at their website and plan the journey. They understand the changes in the travel plans for your destination. Life happens where travel plans are unpredictable, and you are not aware of this. There can be certain situations when you need to cancel or change the flight ticket before the scheduled departure. Due to this, it is crucial to understand the United Airlines cancellation policy for your suitable destination and cause. However, we, as Unitedflyhigh, also help you to the best possible extent in canceling the journey and getting a refund. In this blog, you will get to know about the complete information on flight cancellation and the related process.

Can I cancel my United flight without penalty?

Passengers always wanted to save a huge amount by canceling their reservations. In the United Airlines canceled flight policy without penalty, you will find the alternative option and the estimate for the refund below. 
  • Regardless of the fares, you can cancel the United reservation within 24 hours of the purchase.
  • In this clause, you don’t need to pay any fees provided that you must get the reservation a week ahead to the scheduled departure.
  • If you get to know that your United flight gets canceled, you can request a refund or travel credit without any penalty. 
  • Although, you can take an alternative flight in case of flight cancellation by the airlines. 

However, you can request the flight cancellation compensation or without penalty in the following circumstances. 

  • If your United flight departing from the European Union, Iceland, Switzerland, or Norway flights are late by 5 hours, you can cancel the journey with no penalty, 
  • If the flight is late by three hours or more, you can ask for compensation under the control of the airline. 
  • All Passengers are eligible for cancelling the flight for all types of tickets in case of illness or death. This includes the flight journey purchased using cash, cheque, credit card, debit card, award tickets, or any promotional fares. 
  • As per the United flight cancellation policy, basic economy tickets can qualify for a full refund within 24 hours of the purchase only. 
  • United’s cancellation policy depends upon the billing address and the type of ticket. 
  • Partially used tickets are eligible for a refund on a pro-rata basis.
  • You can acquire the money for the unused part after subtracting the relevant fees. 
  • Airlines processed the refund within 7-10 working days to the original payment source. 

United Airlines 24 hours Cancellation Policy:

According to the United Airlines 24-hour cancellation policy, you are qualified for a full refund if you cancel the online journey within 24 hours of the booking. However, you must obtain the flight itinerary a week before the scheduled departure. This rule is applicable to all types of flights, which include basic economy tickets.  However, you can proceed to the United Airlines reservation section to manage the booking on the website or by mobile app. According to the 24-hour window, you are eligible for the refund credit to the original payment source.  Please note: 
  • If you make the reservation using the United gift certificate, you will receive the refund in the form of an electronic travel certificate. 
  • Passengers cannot ask for a refund for the tickets under the e-certificates.
United cancellation policy Due to Death, Illness, or Jury Duty: As per the cancellation policy of United Airlines, one can obtain a full refund for the death of a passenger on the same itinerary or a close relative. There can be medical issues like illness or health issues that don’t allow them to board the flight. This contains all types of tickets.  United Airlines Cancellation Fee for Basic Economy Tickets: If a passenger cancels the basic economy flight ticket outside the 24-hour reservation period, they cannot ask for a refund. So, there are no fees as per the United Airlines basic economy cancellation policy, as you need to forfeit the whole amount or get the travel credit. United Airlines Cancellation Fee for Non-Refundable Tickets: Travelers who cancel the flight ticket after 24 hours of the booking need to bear the fees. For domestic travel, charges can be USD 200 and USD 400 for the international journey, depending on the travel class.  Under the non-refundable ticket, if the airlines deduct the relevant fees, then you can use the remaining value of the ticket in future flight travel under the below conditions. 
  • You cancel the United reservation before the departure of the first flight. 
  • Your flight journey starts within one year of the ticket issuance date. 
  • You can also ask for a refund on the non-refundable flight ticket if a passenger or co-passenger dies. 
  • Get the full refund for the receipt of the jury duty orders or military for the passenger.

United Airlines Cancellation Fee for Refundable Tickets:

Passengers can cancel the United flight under the refundable fare at any time before the scheduled departure. You can check the refund on your bank account statement within 2 -3 working days and other payments within 20 days. The fees will vary between $125 to $500 depending on the destination, travel class, and the type of ticket. 

United Airlines Cancellation Policy and Fee for Award Tickets:

If you have the award ticket, then policy and fees work slightly differently as compared to other fares. Have a look at the United Airlines award travel cancellation policy in the following points. 
  • Passengers are allowed to cancel the award flight ticket upto 31 days prior to the journey to avoid any fees. 
  • After 31 days, you need to pay the fees according to the travel destination, season, and travel type. Fees can be: 
  • USD 125 for the general members. 
  •  For silver members, USD 100.
  •  Gold members can pay USD 75. 
  •  Premier Platinum members are eligible for USD 50 
  •  No fees for platinum 1k members. 
  • If you are under the no-show flight cancellation, you must pay the charges of USD 125 according to the membership level. 
  • Fees for Award flight tickets on the same day flight cancellation can be USD 75 for general/silver members or USD 0 for the premium/gold members. 

United Airlines Travel Options Refund:

If your flight fare rules permit the United travel options bundles, then you can ask for a refund after canceling the flight ticket. Sometimes, you only use a part of your flight ticket and cancel the reservation. In this situation, you can ask for a refund for the unused portion of the economy plus and premier access flights. This is part of United Airlines’ cancellation policy refund under the fare rules. 

How to Cancel a United Airlines Flight? 

When you have decided to cancel the flight journey, you can do so online, by phone, or with us on the website. In accordance with the cancellation rules, if you purchase the flight ticket with United at their website, you can cancel the journey online by simple steps. 
  • Firstly, you must move to the official website of United Airlines at
  • At there, tap on the My Trips icon from the top of the page. 
  • One can access the trip by entering the confirmation number and the last name. 
  • When you click on the search button, you will find the list of bookings and trips you have completed. 
  • From that, you can pick the preferred flight for the cancellation.
  • After that, select the cancel booking tab from the right side of the screen. 
  • With this, you just need to confirm when you tap on the cancel button.
  • You will acquire the final cancellation amount after the fees, if any, which you must review. 
  • At last, complete the process and acquire the confirmation message. 
You will receive the e-credits for the refunds under the flight credit after the cancellation. If you are unable to access the journey online, you can call the third-party OTA or talk to someone at unitedflyhigh for further assistance. 

United Airlines Cancellation Refund:

  • United allows a refund for flight cancellation under the 24-hour flexible booking policy. 
  • You can receive a full refund if you cancel the reservation within 24 hours of the purchase or seven days ahead of the scheduled departure. 
  • You can check the latest flight status refund online by clicking on the check status tab. 
  • When you add the last name, ticket, tracking number, and the document, you will find the latest status for your refund. 

Get United refund status when:

  • If your United flight ticket qualifies for the refund and you purchase directly at their website and cancel through My Trips. 
  • Refund rules depend upon the billing address, country, cancellation fees, and region. 
  • Most flight fares are non-refundable, provided that they can be accommodated to the new ticket by paying the fees. 
  • New bookings are valid for one year from the date of issuance. You must start your flight travel within 12 months of the purchase. 
  • The appropriate flight refund time can be 7 days or less for credit cards and 20 days for other modes of payment. 

Can I cancel a flight and get a refund?

Yes, you can get a booking refund after canceling the flight ticket online according to the ticket type. You need to be aware of the refund policy for cancelled flights United Airlines, which is mentioned below.  24-hour refund policy:
  • If a passenger gets the flight ticket seven days prior to the trip and cancels the reservation in 24 hours, are eligible for no cancellation and a full refund. 
  • You cannot cancel the reservation for a full refund on the basic economy ticket after 24 hours. 
  • Eligible tickets can be canceled by phone, website, or with travel agents. 

United Airlines cancellation & refund rules: 

The refund and cancellation rules are always the same for all flights, but there are certain limitations for the following country/region. 


Unless you get the refundable flight trip, all the flights are non-refundable, according to United Airlines rules.


  • If your flight ticket is no longer valid and you don’t board the flight, you can cancel the journey and request a refund. 
  • Airlines will issue the eligible dues within 30 days after deducting the administration fees and other taxes. 


  • United allows a refund of 90 percent in the cancelation of 24 hours of the purchase. 
  • If you make the booking on the United website directly, you can cancel the journey upto 48 hours of the departure and not less than that. 
  • In these cases, airlines will keep the 10 percent of the amount and the USD 50 for the same. 


A seven-day refund policy is not eligible for passengers traveling to Taiwan due to their own travel restrictions. 

How to Get a Refund for a Cancelled United Flight?

Once you cancel the flight ticket, you can ask for the full refund for the reservation online. As per the United Airlines canceled flights today, you can do the below online steps and fill out the refund form. 
  • Open the United Airlines website and access the refund option. 
  • You will see the refund request form, which you need to open. 
  • At there, you can mention about the flight cancellation, itinerary, contact number, passenger details, etc. 
  • You just need to attach suitable proof or any documents and submit the form. 
  • When a representative receives the refund request form, they will give you the eligible money within 7-10 working days. 
  • However, you can check the confirmation message at your registered email ID or the online refund status. 

Flexible booking options: 

Whether you don’t want to pay the fees to cancel or change the ticket depends upon the ticket type and the destination you are going to fly. To come under the flexible booking options and cancellation policy United Airlines, you must come under the following rules. 
  • If you are flying on economy plus, economy, or premium cabin tickets, your cancellation/change fees are waived in the: 
  • Domestic flights within Puerto Rico, the US, and the US Virgin Islands. 
  • Flights between the US and Mexico. 
  • Flights in the Caribbean and US. 
  • International flights originating in the US.
  • If you are getting the flight in the basic economy, you cannot cancel or upgrade the ticket unless it is originating in the US. 
  • If you book the basic economy with money and miles, you can cancel for a full refund. 

How to Avoid Cancellation Fee on United Airlines?

Every traveler wanted to avoid the high cancellation charges. Thus, follow some tips below to eliminate the extra fees for uncertain situations. 
  • Passengers must purchase the fully refundable ticket. 
  • Must cancel the reservation within 24 hours of the reservation. 
  • Within seven days of the planned departure and 24-hour cancellation, passengers don’t need to pay any penalty. 
  • Sometimes, if your flight is late by 6 hours or more, you can ask for a full refund. 
  • Join the loyalty program and earn elite status for free cancellation. 
  • Under the medical emergency or death of a family member, you are eligible for a refund. 
Now, you don’t face any doubts, or you don’t need more clarification about the cancellation with United Airlines. This complete information is really helpful in handling the irrelevant situation of canceling the flight. However, you can dial the United phone number at 1-800-864-8331/ 1-888-978-0366 or reach our website at unitedflyhigh for a detailed understanding. 

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